*Graphs and charts are based on fiscal years, which run from September 1 – August 31.
*Many complaints are resolved through direct advocacy (for example, reasonable accommodations) and without the need for litigation.
**Including conciliations and an estimate of non-disclosed settlements
Hover over a data point on the graph to see detailed numbers.
Physical Disability, Race, and Mental / Emotional Disability have been the most common complaint bases since our founding, as well as in litigation. We’ve filed over 35 lawsuits on the basis of Disability, over 25 on the basis of Race, and over 30 on the basis of Familial Status. Many of the Disability complaints are resolved through reasonable accommodation requests.
We receive over one hundred complaints each year. The majority of our complaints involve rental properties, but we take complaints about sales, lending (including appraisals), condominium, cooperatives, and mobile home transactions, as well.